Returns & Exchanges
At PEDRO, we are committed to ensuring your satisfaction with every purchase. If you are not completely happy with your order, you may return or exchange your items within 30 days of receipt provided they are in original, unworn condition.
Initiate Your Request
Log in to your account and navigate to 'My Orders' to select the items you wish to return and receive a unique Return Authorization Number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and protective films are intact to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.
Verification and Refund
Once our quality control team inspects and approves the returned items, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing